Contact Prado Museum Madrid Tickets
Questions about Prado Museum entry tickets, time slots, guided tours, or visitor information in Madrid? Send us a message and we’ll help you choose the right tickets and plan a smooth museum visit.
Get in Touch
For ticket support, booking questions, suggested visiting hours, or help combining the Prado Museum with nearby sights like the Reina Sofía, Thyssen-Bornemisza, or Retiro Park, drop us an email. We usually reply within one business day with simple, practical advice.
Email Support
To help us answer quickly, please include:
- Preferred date and time for your Prado Museum visit
- Number of visitors (adults / youth / children)
- Whether you want general entry, skip-the-line, or a guided tour
- Any accessibility needs or timing constraints
- Your booking reference, if you already purchased tickets
You can also mention other Madrid attractions you’d like to see (Royal Palace, Plaza Mayor, Art Triangle), and we’ll suggest how to fit the Prado Museum into your day.